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Frequently asked questions for clients and freelancers

Do I have to pay to post an event?

No. Posting an event in Cadre is free. This allows you to receive and review offers from qualified candidates interested in your event. You only pay a service fee if you contract a freelancer.

Why should I use Cadre?

Because your time is valuable and staffing an event is messy and full of administrative hassles. Cadre provides an all-in-one platform to compliantly contract and pay your team, and takes all of the tedious staffing tasks off of your plate, and gives you a simple way to manage your freelance workforce with easy to use dashboards and communication tools.

Who will see my event post?

That is up to you! Post your event publicly for all freelancers to see if you want maximum exposure, or post it privately and only the freelancers that you invite will see your event.

Can I hire multiple freelancers for the same event?

Yes. The platform is very flexible. You can post 1, 2, 10 or hundreds of positions for an event. You can event set different dates, budgets, and requirements for each!

Will freelancers see who I am when I post an event?

No. Your identity is not disclosed to freelancers reviewing your event post. Cadre provides freelancers with only enough project information (event name, location, positions, skills needed, dates, etc.) to make a qualified offer. Cadre provides your contact information to freelancers only after you hire them.

What should I look for in a freelancer?

It depends on what you need. Is your event heavy on transportation, food and beverage, or VIPs? Maybe you need specific language skills, experience, or certifications? You can search a wide range of all of these and more to find the freelancers that best fit what you need.

How do I select and hire a freelancer?

It’s easy. Cadre notifies you when your event receives offers from candidates. We consolidate these responses so you can compare candidates quickly and efficiently. Review detailed staff profiles. Sort candidates by skill, location, rating, or even let Cadre suggest best-fit staff. Create your shortlist, interview candidates, select your favorites, and contract your team with a click. We notify each of your contracted staff right away!

Are freelancers covered by workers compensation insurance?

Yes. In order to make an offer on your event, freelancers must provide proof of a valid certificate of insurance confirming workers compensation coverage. If a freelancer does not have a valid policy, then they can purchase coverage through Cadre.

How can I communicate with freelancers in Cadre?

When reviewing your event post, freelancers can submit questions to you via our Q&A feature. Your responses are shown to all freelancers that have access to your post. When you contract your team, we open messaging so you can directly coordinate with your team, individually or as a group.

How do I pay freelancers?

Paying your freelancers is simple. When you contract a freelancer, you fund their pay and per diem into escrow. Prior to the event, we send per diem to each contracted freelancer. After the event, you approve freelancer expense reports within the app which authorizes us to release freelancer event pay.

Do freelancer complete a background check?

Yes. All freelancers must clear an annual background check for social security verification, sex offender registry, global terrorism watch, and national criminal database.

Do I have to file any tax forms?

No. Cadre takes care of this too. Each year, by the statutory deadline, Cadre issues 1099-MISC forms to each freelancer that earned over $600 in the prior tax year.

What happens if I have to cancel my event?

We get it. Sometimes things change. We seek to provide an equitable solution to both you and the freelancer when a cancellation occurs. Cadre provides a 100% refund for a cancellation outside out 45 days from the event start date. Within 45 days, we refund lower percentage to you based on our cancellation fee schedule.

Does it cost to join Cadre?

No. On-going access to Cadre is free for all freelancers. Any freelancer in the meeting and events industry can create an account and view event opportunities.

Why should I use Cadre?

To build your business and get more work! Whether you're looking for on-site event work or to assist with some pre-planning details, Cadre allows you to market your experience, skills, and expertise to a world of Meetings and Events clients looking to hire top-quality freelancers for their next event. Cadre does not take money from you - You get paid what you and your client negotiate and agree to. Promote yourself with your social profile, be invited to projects by both new and known clients, and make offers on as many opportunities as you wish. Cadre makes it easy for you to find and secure more work, manage your freelance business, and get paid quickly with no hassles along the way.

Why is completing my profile important?

Well, aside from showcasing your skills and experience to clients, you cannot make offers on events until your profile is complete. Completing your profile is quick and easy. Cadre walks you through the steps to provide your contact information and payment information, upload your photo, catalogue your skills, process your background check, and secure workers compensation insurance if you do not already have a policy.

How do I get hired for an event?

It’s simple. Complete your profile and start making offer on events! Sort events by date, location, or industry to find the ones that are right for you. Clients list the skills they need, and a daily rate budget for each position. Close to an event? Maybe make an offer a bit higher since you won’t need a plane ticket? Need to book the last few days of a slow month, maybe make an offer a bit lower to have a better chance of being selected. Make your pitch a good one, submit a competitive offer, and we will notify you when a client contracts you!

What happens once I am contracted for an event?

Congratulations! When contracted, you will receive an email notifying you of the new contract. At that time, we collect your event pay from your client and secure it in escrow until you complete your contract. We also open the lines of communication within messaging so you can chat with your client to ask questions or coordinate travel, uniform, and other pre-event details.

Do I receive a per diem?

While including a per diem is not a requirement for clients when they post a project, we highly recommend to clients that they include a per diem, not only because doing so is an accepted industry practice, but more importantly to attract high-quality candidates to their event. Most clients do include a per diem which we electronically deposit into your bank account no later than 48 hours prior to your event.

How do I get paid?

Your daily rate pay is released from escrow when your expense report is approved. Your event pay is paid when your expenses are paid.

How do I get reimbursed for my expenses?

While working, take pictures of your reimbursable receipts and upload your expenses within our in-app expense reporting tool, then submit your expense report within 7 days of your contracted end date. Your planner then has 14 days to approve or dispute your report. We will notify you when your expense report has been approved.
Expense reports for on-site event contracts submitted by 12:00am EST on the 1st will be paid out on the 15th; Expense reports for on-site event contracts submitted by 12:00am EST on the 15th will be paid out on the 30th.

What happens if my contract is cancelled?

Cadre has your back with cancellation fees that protect a portion of your contracted pay based on how far in advance your contract is cancelled, and depending on the type of contract you have. All on-site event contracts from 45 to 31 days prior to your start date recoup 25% of your contracted pay; from 30 to 15 days prior to your start date you can recoup 50% of your expected pay; and you can recoup 100% of your contracted pay if your on-site event contract is cancelled within 14 days of your start date. All pre-event planner contracts from 30 to 15 days prior to your start date can recoup 25% of their contracted pay; Contracts cancelled within 14 days of your start date, or at any time during your contract, can recoup 50% of contracted planner pay.

Can I make offers on multiple projects over the same dates?

You sure can! Make offers on as many events as you wish regardless of overlapping dates. If you are contracted for an event, we will automatically withdraw any of your other offers that conflict with your newly contracted event so you can never be double booked.

Why is a background check required?

The short answer is that clients require it. We use a third party background check provider to review your status against the national criminal, social security, sex offender, and global watch-list databases.

Why is workers compensation insurance required?

The short answer is that clients require it. If you do not have your own workers compensation policy, Cadre can help you obtain coverage on a contract by contract basis for a small fee.

How do taxes work?

As an independent contractor, you are responsible for paying all of your own taxes. Cadre will not withhold any taxes from your pay. Each year, by the statutory deadline, if you received payments in excess of $600, we will send you and the IRS a 1099-MISC documenting your total pay for the prior tax year.

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